Rose's Botanica~ currently ships eligible products within the United States.

Shipping availability may vary depending on the type of product, destination, package size, weight, and applicable shipping requirements. If an item cannot be shipped to a particular location, that information will be communicated during checkout or by our customer service team.

Shipping and handling is charged at 15% of your merchandise total, with a minimum of $5.95 per order.

Your exact shipping charge is shown in your basket before you check out, and again on the payment page, so you can review the full cost before you pay.

We currently ship within the United States. Orders collected in store are not charged shipping.

Customers who purchase $75 or more in merchandise receive a 10% discount on their qualifying purchase.

The $75 minimum is measured before taxes, shipping and handling, and must be reached after any other discounts or promotions have been applied. The offer is available on eligible in-store and online purchases.

Some exclusions may apply. Unless otherwise stated, this offer cannot be combined with other promotional discounts.

Please allow approximately 2–3 business days for your order to be prepared before shipment. Orders placed on weekends or holidays begin processing on the next business day.

Delivery times vary by destination and carrier. Carrier delays, severe weather, holidays and other circumstances outside our control may affect estimated delivery dates. A tracking number will be provided when tracking is available.

At Rose's Botanica~, we want you to feel confident about your purchase. Because many of our products are botanical, herbal, personal-care, ingestible, or wellness-related items, we take product safety and sanitation seriously.

For health, safety, and quality-control reasons, opened, used, or unsealed herbal products, teas, botanicals, and ingestible products cannot be returned or exchanged. Sealed and unopened products may be eligible for return within 14 days of delivery, provided they are in their original, unopened condition.

Due to hygiene and sanitation considerations, opened or used personal-care products — including applicable oils, baths, washes, and similar products — may not be eligible for return.

Unused, undamaged candles, crystals, books and merchandise may be eligible for return within 14 days of delivery, in original condition. Some sale, clearance, custom, personalized, or final-sale items may not be eligible.

Customers are responsible for return shipping unless the item was received damaged, defective, or incorrectly shipped.

If you receive a damaged, defective, or incorrect item, please contact Rose's Botanica~ within 7 days of delivery.

Please provide your order number and photographs of the product and packaging when applicable. We will review the issue and work with you toward an appropriate resolution.

Email info@rosesbotanica.com with your name, order number, product name, reason for the return, and photographs where applicable.

Please do not send merchandise back before receiving return instructions from Rose's Botanica~.

Yes. Local pickup is available for eligible orders at our Terrell location, and standard shipping charges do not apply to pickup orders.

After placing your order, please wait for a “Ready for Pickup” notification before coming to the store. Orders cannot be guaranteed for same-day pickup unless specifically confirmed by Rose's Botanica~.

Pickup is at 1001 E. Moore Avenue, Suite C, Terrell, Texas 75160. Store hours are Wednesday–Saturday 1:00–7:00 PM and Sunday 12:00–5:00 PM; closed Monday and Tuesday. Please bring your order confirmation.

Pickup orders should be collected within 7 days of the Ready for Pickup notification. If you need more time, contact us so we can make arrangements.